Rebets Privacy Policy – How We Protect Your Data

Introduction

Welcome to Rebets. We are committed to protecting your privacy and ensuring that every bit of personal information you share with us is handled responsibly, securely, and with full transparency. This Privacy Policy explains in clear terms how Rebets collects, uses, stores, and safeguards your data when you access our platform, create an account, place bets, or simply browse our website at rebets.net.

This policy applies to all users of the Rebets platform, including registered players and visitors based in the Philippines. By using our services, you agree to the practices described in this Privacy Policy. If you have questions or concerns at any point, feel free to reach out to us directly at support@rebets.net.

We take our responsibilities under applicable Philippine data privacy laws seriously — including the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). The rebets privacy policy is built around these legal standards to give you confidence that your data is always in safe hands.

Information We Collect

To provide you with a smooth, secure, and personalised gaming experience, Rebets collects various types of information. Here's a straightforward breakdown:

• Account Registration Data: Full name, date of birth, email address, mobile number, and username when you sign up at Rebets.
• Identity Verification Documents: Government-issued IDs such as a Philippine passport, SSS/GSIS card, PhilHealth card, driver's licence, or voter's ID — required to comply with KYC (Know Your Customer) regulations.
• Financial Information: Payment details including GCash account number, Maya wallet, GrabPay, Coins.ph, or bank account information (BDO, BPI, UnionBank, etc.) used for deposits and withdrawals. We never store your full card number or CVV.
• Gameplay and Transaction Data: Betting history, game preferences, deposit and withdrawal records, bonus usage, and session activity on the rebets platform.
• Device and Technical Data: IP address, browser type, device model, operating system version, and cookies or session identifiers collected automatically when you visit rebets.net.
• Communications: Any messages, tickets, or emails you send to our customer support team.

We only ask for what we genuinely need to run a safe and compliant gambling platform. No unnecessary data collection — that's a promise.

How We Use Your Information

The data we collect from you is used strictly for legitimate purposes related to operating the Rebets platform and keeping both you and our community safe. Here are the specific ways we use your information:

• Account Management: To create, maintain, and verify your Rebets account, and to process your login securely.
• Transaction Processing: To handle deposits via GCash, Maya, GrabPay, InstaPay/PESONet, or any supported payment method, and to process withdrawals back to your account promptly.
• KYC and Fraud Prevention: To verify your identity as required by Philippine gaming regulations and to detect, investigate, and prevent fraudulent or suspicious activity.
• Customer Support: To respond to your queries, resolve disputes, and improve our service quality based on your feedback.
• Promotions and Bonuses: To send you relevant offers, rebets promotions, and personalised bonuses — only if you've opted in. You can opt out anytime.
• Legal Compliance: To fulfil our obligations under Philippine law, respond to lawful government requests, and cooperate with the relevant gaming and privacy regulators.
• Platform Improvement: To analyse usage patterns, fix bugs, improve the rebets website, and develop new features our players will actually enjoy.

We do not sell, trade, or rent your personal information to any third party for their own marketing purposes. Your data belongs to you — period.

Cookies and Tracking Technologies

Like most websites, Rebets uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how our platform is being used. Cookies are small text files stored on your device — they do not contain any personally identifying information by themselves.

Here's what we use cookies for at rebets.net:

• Session Cookies: Keep you logged in while you navigate between different pages on the site. These expire once you close your browser.
• Preference Cookies: Remember your language settings, preferred games, and display options so you don't have to reset them every time you visit.
• Analytics Cookies: Help us understand which pages and features are most popular so we can keep improving the rebets experience.
• Security Cookies: Used to detect and prevent suspicious login attempts or abnormal account activity.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the rebets platform. We don't use third-party advertising cookies or cross-site tracking.

When We Share Your Information

Rebets respects your right to privacy. We share your personal information only in the following limited circumstances, and always with appropriate safeguards in place:

• Payment Processors: We share relevant payment data with licensed Philippine payment partners (such as GCash, Maya, BDO, BPI, and UnionBank integrations) solely to process your transactions. These partners have their own privacy policies and security standards.
• Identity Verification Services: Third-party KYC partners who help us verify your identity as required by law. They are bound by strict confidentiality agreements.
• Regulatory Authorities: We may disclose your information to the Philippine Amusement and Gaming Corporation (PAGCOR), the National Privacy Commission, or law enforcement agencies when legally required to do so.
• IT and Security Providers: Trusted technology partners who help operate, maintain, and secure the rebets platform. They can only process your data on our instructions and are contractually prohibited from using it for any other purpose.
• Business Transfers: In the unlikely event of a merger or acquisition, your data may be transferred as part of that process. We will notify you in advance and your rights will remain protected.

We never share your data with advertisers, data brokers, or any party looking to profit from your personal information. Your trust in Rebets is not something we take lightly.

How We Keep Your Data Safe

Protecting your data is a core part of how Rebets operates. We implement industry-standard security measures designed to prevent unauthorised access, data breaches, and misuse of your personal information. Here's what we have in place:

• SSL/TLS Encryption: All data transmitted between your device and rebets.net is encrypted using Secure Socket Layer (SSL) technology — that padlock icon in your browser is your assurance.
• Secure Password Storage: Passwords are never stored in plain text. We use advanced hashing algorithms so even our own team cannot see your password.
• Two-Factor Authentication (2FA): Available for your Rebets account to add an extra layer of protection against unauthorised logins.
• Access Controls: Only authorised Rebets personnel with a legitimate need can access your personal data. All staff access is logged and audited.
• Regular Security Audits: We conduct periodic security assessments and penetration tests to identify and address vulnerabilities before they become problems.
• Data Minimisation: We keep only what we need and delete data that is no longer required, in line with our data retention schedule.

While no system is 100% immune from risk, Rebets goes above and beyond to keep your account and personal information as secure as possible. If you suspect any unauthorised activity on your account, please contact support@rebets.net right away.

Data Retention

We don't hold onto your data longer than necessary. Here's our general approach to data retention:

• Active Account Data: Kept for the duration of your active account and for a reasonable period after account closure, as required by law.
• KYC and Identity Documents: Retained for at least five (5) years after your last transaction, in compliance with Philippine anti-money laundering regulations.
• Transaction Records: Kept for a minimum of five (5) years for audit, regulatory, and dispute resolution purposes.
• Customer Support Records: Retained for up to two (2) years after a support case is resolved.
• Technical Logs: Automatically deleted after a maximum of 90 days unless they are relevant to an ongoing investigation.

Once retention periods expire, your data is securely deleted or anonymised so it can no longer be linked back to you.

Your Rights Under Philippine Data Privacy Law

As a data subject under the Data Privacy Act of 2012, you have meaningful rights over your personal information held by Rebets. We honour each of these rights:

• Right to Be Informed: You have the right to know what personal data we hold about you and how it is being used — which is exactly what this Privacy Policy is for.
• Right to Access: You can request a copy of the personal information Rebets holds about you at any time.
• Right to Rectification: If any of your information is inaccurate or out of date, you have the right to have it corrected.
• Right to Erasure: You may request that we delete your personal data when it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that your data be provided to you in a commonly used, machine-readable format.
• Right to File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, simply send a written request to support@rebets.net. We will respond within 15 business days.

Protection of Minors

Rebets is strictly an adults-only platform. We do not knowingly collect personal information from anyone under 21 years of age, consistent with Philippine gaming regulations. Our registration process includes age verification steps to prevent minors from accessing betting and casino services.

If you believe that a minor has created an account or provided personal information on Rebets, please contact us immediately at support@rebets.net. We will investigate and take prompt action, including account closure and secure deletion of any data collected from a minor.

Changes to This Privacy Policy

Rebets may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through a notice on the rebets.net website or via email to your registered address before the changes take effect.

We encourage you to review this page periodically to stay informed about how we are protecting your information. The date at the top of this page always reflects when the rebets privacy policy was last updated. Continued use of our services after an update constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way Rebets handles your personal data, please don't hesitate to reach out to our Data Privacy Officer:

• Email: support@rebets.net
• Website: rebets.net
• Response Time: Within 15 business days for data privacy requests

We're here for you — whether it's a quick question about your data or a formal request to exercise your rights under the Data Privacy Act. Tara, reach out anytime.